SalesHiring now
CSR – Voice
Handle live customer conversations on US campaigns — qualifying, selling, and holding the call to our quality standard.
PakistanFull-timeAs per campaign rosterFresh to 2 years
1
seat open
Careers
Open Jobs
We are hiring across 7 roles and 7 seats — sales, support, quality, dispatch, and transcription. Training is paid, promotion is internal, and the scorecard is public.
Current openings
7 vacancies · 7 seats open
View & apply
ManagementHiring now
Manager Operations
Own the sales floor's output — quality, reporting, and the team leads who run it.
PakistanFull-time05:45 – 16:003+ years
1
seat open
Sales
Qualifiers
Qualify inbound and outbound leads against the campaign criteria before they reach a closer.
PakistanFull-timeAs per campaign roster1+ years
1
seat open
Sales
Junior Qualifier
An entry-level seat on the qualifying floor, with paid training from day one.
PakistanFull-timeAs per campaign rosterEntry level
1
seat open
Management
Team Lead Operations
Own a pod's numbers on the floor — coaching, call quality, and the daily scorecard.
PakistanFull-timeAs per campaign roster2+ years
1
seat open
Management
Trainer
Run the paid training programme that every new agent passes through before their first live call.
PakistanFull-timeAs per campaign roster2–3 years
1
seat open
Leadership
Director Operations
Lead and oversee all aspects of BPO operations, from campaign delivery to headcount and margin.
PakistanFull-timeAs per campaign rosterSenior leadership
1
seat open
Don't see your role?
We open new campaigns every month and keep strong CVs on file. Send yours and tell us what you do — we will come back to you when a seat matches.
Why Arvato
What you actually get
01
Paid training before your first live call
Up to four weeks of product, systems, and communication training — on salary, not on trial. Nobody is put in front of a customer to sink or swim.
02
We promote off the floor
Team leads, QA analysts, and trainers here started on a headset. Internal applicants are seen before a vacancy is advertised externally.
03
Earnings you control
Sales seats carry uncapped commission, support seats carry night allowances and quality bonuses. The scorecard is published, so you always know where you stand.
04
Real leadership access
Our management walks production daily. Escalations reach a decision-maker in minutes — that applies to your problems as much as a client's.
Leadership
Meet Our Team
Hiring process
From application to first shift
- Step 1
Apply
Three minutes on the form. Attach a CV link if you have one — it isn't required to be considered.
- Step 2
Screening call
A short call with recruitment to check your English, availability, and shift fit. Shortlisted candidates hear back within five working days.
- Step 3
Interview & assessment
A role-specific interview with the hiring team, plus a short practical assessment for voice and dispatch roles.
- Step 4
Offer & onboarding
Written offer, documentation, and a training start date — usually the next intake, which runs every two weeks.
Join the floor
7 seats are open right now
Pick the role that fits your shift and experience, and apply straight from the listing. It takes about three minutes.